Written by Lidia Vijga, co-founder at DeckLinks
Earlier this week, HubSpot unveiled a trailblazing new artificial intelligence tool called ChatSpot.ai. It is currently in its early access alpha stage but has already gained a lot of attention from Chat GPT enthusiasts. ChatSpot.ai connects HubSpot CRM with Chat GPT, DALL-E 2, and a suite of Google apps like Google Sheets and Google Slides.
Based on HubSpot’s prior investments in AI, including data enrichment and predictive tools, ChatSpot.ai is now available to increase efficiency for marketing, sales, and customer service teams.
ChatSpot not only offers a simpler natural language interface for data access within the HubSpot CRM, but it also brings in extra datasets through its connection with Chat GPT.
What is ChatSpot.ai
ChatSpot.ai offers a cutting-edge way for users to engage with HubSpot’s CRM, referred to as “Chat UX” by Dharmesh Shah, founder and CTO at HubSpot. Chat UX technology allows users to execute various CRM operations via natural language commands.
ChatSpot.ai makes it simpler than ever before to complete various tasks through a chat-based user experience. By using ChatSpot.ai, users can easily add contacts to their CRM without having to navigate menus. For instance, a sales rep can simply type the contact’s information into ChatSpot.ai and save themselves from manually filling up fields in their CRM.
Advances in AI also have the potential to change the way people use and interact with software. We’re excited to launch ChatSpot.ai to experiment with how we can make our software even easier to use, and we’re inviting our customers to come along with us as we learn together.Andy Pitre, EVP of Product at HubSpot
With ChatSpot.ai, users will be able to quickly and easily access the answers to their sales research questions and identify contacts in particular markets or organizations of specific sizes or within certain industries.
ChatSpot.ai makes it effortless for sales reps to craft emails and messages that are tailored to the company they’re contacting by pulling data directly from HubSpot. ChatSpot not only offers a simpler natural language interface for data access within the HubSpot CRM, but it also brings in extra datasets through its connection with Chat GPT.
Chat-based user experience
ChatSpot.ai makes it simpler than ever before to complete various tasks through a chat-based user experience. With ChatSpot.ai users can effortlessly add contacts and companies to their HubSpot CRM, generate tailored reports related to marketing, sales, or customer service activities, and create professional sales emails personalized for each recipient.
Chat UX approach
B2B tools have steadily grown in complexity over the years, but what if that wasn’t necessary? Perhaps there is a more instinctive solution to software creation – one which offers users an easier and more comfortable experience. With the Chat UX approach, engineers can construct user interfaces specifically tailored to each individual’s needs while also granting them increased control over their applications.
Chat UX innovation is revolutionizing how people interact with software. Rather than having to pick through menus and windows, you can talk in a conversational language to the application and it will understand your request accurately.
Leveraging the cutting-edge technology of generative AI and Chat GPT, we can simply express what we want our desired outcome to be, and let computers effortlessly handle the rest!
By allowing users to communicate with their software more effortlessly, ChatSpot.ai is getting rid of any obstacles and making it easier for people to make the most out of HubSpot. We can anticipate more natural language interfaces in applications as this technology progresses, setting a new benchmark for user experience excellence!
How to get ChatSpot.ai
To sign up for ChatSpot.ai alpha access and become an early adopter, visit https://chatspot.ai/ or send an email to firstname.lastname@example.org with the subject “Join”.